Terms & Conditions
Terms and Conditions Euro Farm online – 03-09-2012
(Online Shopping Terms and Conditions a summary. For a full detailed copy please email us)
We want to supply you with quality goods and services at affordable competitive prices thus fulfilling our mission
to be of help and service to you, the following are “ terms and conditions “ which enable the transparency and
effectiveness of transactions – which is of benefit to all. This website is owned and operated by Euro farm Ltd in
conjunction with its subsidiaries (grassseed.ie) and their affiliates (collectively referred to herein as “Euro farm”). All
orders and purchases made through the facilities of this website shall be subject to these Online Shopping Terms
and Conditions. The following are the terms and conditions for use of the Euro farm website or any Internet site to
which the Website is linked (the “Website”). This Website is for use by people who are 18 years and over only.
No contract will subsist between you and Euro farm for a sale to you of any product or service unless and until
Euro Farm. accepts your order by e-mail confirming that it has dispatched your order. That acceptance will be
deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time
Euro Farm Ltd. sends the e-mail to you (whether or not you receive that e-mail).
Price of Goods
The price listed on the Website (the “Price”) for Euro Farm products (the “Products”) will be as stipulated at the
time when you place your order on the website. We are entitled to make adjustments to the Price to take account
of any increase in our supplier’s prices, or the imposition of any new taxes or duties, or if due to an error or
omission the Price for the Products on the Website is wrong.
We will endeavour to deliver the Products to you within 5– 15 working days of your Account order within the island
of Ireland, where this is practical. However, Products are subject to availability and delays may sometimes occur
that are outside of our control. Any dates specified for delivery are therefore approximate only. If delivery is
delayed for more than 28 days, you have the right to contact us and refuse to accept the Products. In these
circumstances, we will refund any money paid by you for those Products and any delivery monies you have been
charged. However, we will not be responsible for any other losses, costs, damages or charges that you may suffer if
we delay in supplying or do not supply those Products. At the time of delivery you may be required to validly signoff
on the delivery of the Products, after which time the Products become your sole responsibility. For information
on our returns policy, please see our Returns page.
Website: Use & Security
You are entirely responsible for any and all activities in your use of the site. You agree to notify us immediately of
any unauthorized use or any other breach of security.
Website: Privacy & Data Use
In order to provide you with a smooth, efficient and personalized experience, we collect some information relating
to your usage of our site. This allows us to provide services and features that most likely meet your needs, and to
to Euro farm and all sub domains, including shopper press (used for your Shopping Basket).
to keep track of what you have in your basket, and to remember you when you return to our site.
Please note that cookies can’t harm your computer. We don’t store personally identifiable information such as
credit card details in cookies we create, but we do use encrypted information gathered from them to help improve
your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant
related products to show you when you’re browsing.
How to Manage Cookies
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete
them, then we recommend you visit http://www.aboutcookies.org for detailed guidance.
List of the Main Euro Farm Cookies
The following tables describe the cookies we use on this site and what we use them for. Currently we operate an
‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then
you should either not use this site, or you should delete Euro Farm cookies having visited the site, or you should
browse the site using your browser’s anonymous usage setting (called “Incognito” in Chrome, “In Private” for
Internet Explorer, “Private Browsing” in Firefox and Safari etc).
we use session cookies to remember your log-in and what you’ve put in the shopping basket. These we deem
strictly necessary to the working of the website. If these are disabled then various functionality on the site will be
broken. More information on session cookies and what they are used for
Cookie Name Purpose
Used to store a list of previously viewed products during your session. We
use this information to populate the ‘Recently Viewed Items’ lists that
appear on some pages.
Used to store previous searches to allow you to repeat these during your
Contains a unique identifier used to identify you as a user between page
loads during a session. This allows us to remember your actions, such as
adding items to your basket, during a session.
Contains a unique identifier used to identify you as a user and check user
session integrity between servers, thus optimizing site performance during
Used to store a record of the last item added to the shopping cart during a
Contains a unique identifier identifying an account session between page
loads, to recognize you as a logged-in member as you navigate from page
Contains a unique identifier used to identify your account session and
check user integrity between servers, thus optimizing site performance
during a session.
testC Used to anonymously test session and account integrity
testM Used to anonymously test session and account integrity
Active Server Page SessionID – this cookie is used to enable core site
functionality. It does not contain any personal information and is
automatically deleted when you close your browser.
Cookies for Site Analytics
We use this to understand how the site is being used in order to improve the user
experience. User data is all anonymous
You can find out more about Google’s position on privacy as regards its
analytics service at http://www.google.com/intl/en/privacypolicy.html
Cookies for Email Tracking
Cookie Name Purpose
The Unique Impression Cookie contains programs of viewed ads
together with the time of the ad-view. This information is used to be able
to identify unique ad-views.
Ad-pools have the feature of ad-rotation. To support this, pool-based adviews
are stored in a cookie.
The Event History Cookie contains information about the three latest
tracks (clicks) and the ten latest closures per program. This information
is used to be able to connect clicks with closures.
The GUID Cookie holds an identifier to support server side storage of
the user event history
Allows a user to disable cookie based tracking or targeting for the
browser that the user is using
Retargeting is a feature that makes it possible to target ads to users that
have visited configured targeting points on the advertiser’s site. To
support this feature the targeting points visited by a user are stored in
Cookies set by Third Party Websites
We sometimes embed video content from websites such as YouTube. As a result, when you visit a page with
content embedded from, for example, YouTube, you may be presented with cookies from these websites. Euro
Farm does not control the dissemination of these cookies. You should check the relevant third party website for
more information about these.
Social Networking Sharing Tools
Euro Farm carries embedded ‘share’ buttons to enable users to easily share content with their friends through a
number of popular social networks. These sites may set a cookie when you are also logged in to their service. Euro
Farm does not control the dissemination of these cookies and you should check the relevant third party website
for more information about these.
You should be aware that these sites are likely to be collecting information about what you are doing all around
the internet, including on Euro Farm, So if you click on any of these buttons, these sites will be registering that
action and may use that information. In some cases these sites will be registering the fact that you are visiting Euro
Farm, and the specific pages you are on, even if you don’t click on the button if you are logged into their services,
like Google and Facebook. You should check the respective policies of each of these sites to see how exactly they
use your information and to find out how to opt out, or delete, such information.
Some emails that we send you have no tracking in at all e.g. service emails with invoices attached. Other emails we
send we put in tracking so that we can tell how much traffic those emails send to our site – e.g. our monthly Thank
You Card newsletter. Some emails we can track, at an individual level, whether the user has opened and clicked on
the email. We rarely use the latter information at a personal level, rather we use it to understand open and click
rates on our emails to try and improve them. If you want to be sure that none of your email activity is tracked then
you should opt out of Euro Farm emails which you can do via the ‘Unsubscribe’ link in the footer of every
promotional email we send.
Surveys and Competitions
From time to time our site may request information from users via surveys, competitions or for a particular service
(e.g. newsletter). Participation in these surveys or contests is completely voluntary and the user therefore has a
choice whether or not to disclose this information. Information requested will include contact information (as
supplied to the site during registration) and supplementary information on your professional interests, opinions
and preferences. We will use the contact information to notify winners. We will not publish winners’ details on the
site. If the survey or contest has a sponsor then we may share information given by entrants with the sponsor, but
only with the user’s consent.
Our Use of Your Information
We use personally identifiable information about you to improve our marketing and promotional efforts, to
statistically analyze site usage, to improve our content and product offerings and to customize our site’s content,
layout, and services. We believe these uses allow us to improve our site and better tailor it to meet our users’
We use your email address to send you newsletters or other communications that you have requested from the
Site. Out of respect for our users we offer an opt-out via the ‘Unsubscribe’ link in the footer of every promotional
email we send.
We do aggregate personally identifiable information and disclose such information in aggregate to advertisers and
for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities
any information that could be used to personally identify you. There are some cases where we do pass on your
personal details; however we only do this if you explicitly agree to this, typically by checking an opt-in checkbox
where the default position will be that you do not agree to your details being passed on.
Disclosure of Your Information
We do not sell or rent any personally identifiable information about you to any third party.
Unfortunately, due to the existing regulatory environment, we cannot ensure that all of your private
communications and other personally identifiable information will never be disclosed in ways not otherwise
By way of example (without limiting the foregoing), we may be forced to disclose information to the government
or third parties under certain circumstances, or third parties may unlawfully intercept or access transmissions or
private communications. We can (and you authorize us to) disclose any information about you to law enforcement
or other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an
investigation of fraud, Intellectual Property Rights infringements, or other activity that is illegal or may expose us
to legal liability.
Website & Use
You agree to abide by all applicable local, state, national and international laws and regulations and are solely
responsible for all acts or omissions that occur under your usage, including the content of your transmissions
through the Website. All information, designs, drawings and other specifications provided on the Website are the
exclusive property of Euro Farm Ltd. Any copying, transmission or re-transmission of the same requires the prior
written approval of Euro Farm Ltd.
We reserve the right at all times to place advertisements and promotions on the Website. Advertisers and
sponsors on the Website are solely responsible for complying with all local, national, state and international laws
(where relevant) and we exclude all liability howsoever caused there from.
When you purchase online, you have a statutory right to return a product (other than perishable produce or a
special order) up to 7 days after your order has been delivered (cooling off period). We can change or cancel an
order up until it is dispatched. If the order has been dispatched, you can return the Product to us and we will
organize a refund (excluding delivery cost). Any breakages or damage must be reported within 24 hours of
Accordance with Specification
Many of the Products are of a technical nature and it is not practical to publish detailed specifications of all the
Products and keep specifications completely up to date. All descriptive matter, drawings, pictures, colors,
specifications and advertising on the Website are for the sole purpose of giving an approximate description of the
If any manuals or safety instructions are provided with the Products, you agree to read and follow carefully all the
terms contained therein at all times. Any information contained on the Website is not meant to be comprehensive
and if you are inexperienced in using the Products or are unsure of your abilities, you should always seek expert
advice and assistance.
Disclaimer of Warranties
The information contained in the Website is for information purposes only and, although we have made every
effort to ensure the correctness of the information contained herein, the information available through the
Website is provided “as is” and “as available” and without warranties or conditions of any kind either express or
implied. We do not warrant or represent that the use or the results of the use of the materials available through
the Website or from third parties will be correct, accurate timely, reliable or otherwise. We accept no liability in
relation to any of the above other than as may be provided for under your statutory rights.
Limitation of Liability
To the fullest extent permitted by applicable law, under no circumstances, including, but not limited to,
negligence, shall we be liable to you for any direct, indirect, incidental, special or consequential damages that
result from the use of or the inability to use the Website, any changes to the Website, any material or data sent or
received or not sent or received or for any of the above–mentioned damages that result from the use or inability
to use the Products. In no circumstances shall our liability and that of our suppliers to you and/or any third parties
for any of the above exceed €200.
Proprietary Rights to Content
You acknowledge that content, including but not limited to text, software, music, sound, photographs, video,
graphics or other material contained in either sponsor advertisements or email–distributed, commercially
produced information presented to you by the Website, by us, or our advertisers or other content providers, is
protected by copyrights, trademarks, service marks, patents or other proprietary rights and laws.
Modification of Terms
particular, those relating to price or availability) at any time and to notify you by posting an updated version of the
We shall not be liable for any failure to perform any of our obligations under these terms and conditions which is
caused by circumstances beyond our reasonable control including, but not limited to any force majeure incident.
solely used for the convenience of the parties and have no legal or contractual significance.
You and we agree to submit to the exclusive jurisdiction of the courts located in Ireland. If any provision(s) of the
construed, as nearly as possible, to reflect the intentions of the parties with the other provisions remaining in full
force and effect.
We may terminate the Website with or without cause at any time and effective immediately. In addition, we, in
our sole discretion, may terminate your Account for violation of the letter or spirit of these terms and conditions.